If you're experiencing payment errors or declines, please try these troubleshooting steps:
Use an alternative payment method: This is often the quickest solution.
Check your balance: Ensure you hav
At PadSplit, we believe in giving you control over your finances. Here's how you can personalize your payment schedule:
Flexible Options
Choose between weekly or biweekly payments
Select the day of t
Yes, we do require an active payment card to be registered on your account. Here's why:
Your PadSplit Membership dues are billed on a recurring basis - either weekly or bi-weekly, depending on your p
Both PadSplit and our Hosts are committed to providing affordable housing for Members, however sometimes rate increases are necessary for a Host to continue operations. For example, Hosts may raise ro
Making a payment is quick and easy! Here's a simple guide to help you through the process:
Log into your Member Dashboard
Navigate to the "Finances" tab
Click the "Pay Now" button
Enter your payment
At PadSplit, we understand that financial flexibility is important to our Members so we made updating your payment method easy!
On Web:
Sign in to your Member Dashboard
Click on the "Finances" tab at
Need to review your past payments? No problem! Here's how to access your payment history in just a few simple steps:
On Web:
Sign in to your Member Dashboard
Click on the "Finances" tab at the top of
To keep your PadSplit experience smooth and cost-effective, it's crucial to maintain a $0 balance by the end of your Dues Day. Turning on autopay can make paying easier and help you avoid late fees.
We currently report payments to Equifax and TransUnion via a third-party service provider, Esusu Financial. Why? We report membership payments in an effort to better serve our members and help them bu
At PadSplit, we understand that financial flexibility is important to our Members. That's why we've expanded our payment options to better suit your needs:
Primary Payment Method: We require a tradi
At PadSplit, we recognize that everyone faces unexpected hurdles. If you've lost your PadSplit Membership due to payment issues, our team is ready to work with you on finding a path to rejoin the PadS
To keep your PadSplit experience smooth and cost-effective, it's crucial to maintain a $0 balance by the end of your Dues Day.
Late Fee Policy
A $25* late fee applies if you carry a balance after 11
To keep your PadSplit experience smooth and cost-effective it's important to understand what carrying a balance means.
Balances under $299
Please see “Why did I get a late fee?”
Balances $300 and grea
We want to make your PadSplit experience as smooth as possible, starting with clear information about your payments. Let's break it down:
Customizing Your Payment Schedule
When you book with PadSpli
Your refund options vary based on the timing of your request, ensuring fair and flexible solutions at every stage of your PadSplit journey. Here's what you need to know about our refund policies:
Be