Member Management

Members and Hosts can communicate directly with each other through the PadSplit messenger. The messenger opens as soon as a Member makes a booking request or has a move-in date scheduled (instant book

Each PadSplit Member has a score based on ratings from Hosts and other Members in their home. A Member’s score is an important part of their PadSplit identity. When should I rate a Member? Hosts shoul

PadSplit Hosts own and operate the homes on the PadSplit platform. As such, PadSplit Hosts have the ability to provide a “notice to vacate” to any Member at any time.  How Does a “Notice to Vacate” Wo

As of August 2023 PadSplit has replaced its 3 Keys Policy with a new comprehensive system for ensuring the happiness and safety of the PadSplit community. All PadSplit Members must adhere to the Membe

PadSplit is a community of shared responsibilities where each Member pledges to abide by the Membership Rules. In order to ensure the happiness and safety of the entire PadSplit community, PadSplit re

At PadSplit, the safety of our Members and Hosts is our number one priority. PadSplit takes violence very seriously. PadSplit will utilize the following procedure in cases where violence is reported i

A Member’s contract with PadSplit may be terminated if any of the following conditions are met: A Member fails to pay their dues and/or fines and is behind by $300 or more in payments. A Member is te

When a Member stays past their termination date, Platform Hosts are responsible for peacefully removing or legally evicting terminated Members. We know this can be challenging, especially during the o

Platform Hosts are responsible for peacefully removing or legally evicting terminated Members. We know evictions can be challenging, especially during the ongoing pandemic. If you are having trouble n