Where do I find my lock codes?

Your Move-In Morning 

By 9:30 AM EST on move-in day, you'll receive all the details you need including your new address, door codes and house-specific move-in instructions. These will be available in a Welcome Email and on your Member Dashboard.  

Why We Wait Until Move-In Day 

We prioritize the safety and security of all our members by providing access information on the day of your move. This helps ensure a protected environment for everyone in our community.

Additional Help

For help using lock codes on your move-in day, please see “Help! I've got to the home but the lock won't work”. 

For help with your locks after move-in see “Help! I'm locked out of my room/home”.