When do I get my address and move-in details for my PadSplit?

Move-in day is just around the corner! To ensure a safe and smooth transition into your new home, here's everything you need to know about accessing your PadSplit.

Your Move-In Morning 

By 9:30 AM EST on move-in day, you'll receive all the details you need including your new address, door codes and house-specific move-in instructions. These will be available in a Welcome Email and on your Member Dashboard.  

Why We Wait Until Move-In Day 

We prioritize the safety and security of all our members by providing access information on the day of your move. This helps ensure a protected environment for everyone in our community.

Pro Tips for a Smooth Move:

• Keep an eye on your email inbox
• Keep our lock troubleshooting guide handy
• Save our support number just in case: (770) 373-7863