What is the status of my application?
Welcome to PadSplit! We're excited you've taken the first step towards affordable, flexible housing. Here's everything you need to know about your application status:
Our Commitment to You We strive to make your application process as smooth and quick as possible. Here's what you can expect:
- Some applications are approved instantly
- Others may take 2-5 days for a thorough review
- We're working hard behind the scenes to process your application promptly
Speed Up Your Application Want to fast-track your approval? Here's how:
- Accurate Personal Information: Please ensure that the personal information you provide, like your name and address, matches the information on your government-issued ID. Using nicknames or different addresses may result in application rejection.
- Valid Government ID: When prompted to take photos of your government-issued ID, please use a physical copy. Photos of photocopies or digital images of IDs will not be accepted.
- Pay special attention to your proof of income - it's a key factor! For the fastest processing, connect your bank account via our Plaid integration.
Checking Your Status Curious about where you stand? Log into your dashboard here.
Need More Information? If you’d like to speak to someone about your application or it's been more than five days since you applied, we're here to help. Contact our Member Support team 24/7 at:
- Email: support@padsplit.com
- Phone: (770) 373-7863
Thank you for choosing PadSplit for your housing needs. We're working diligently to process your application and will be in touch soon.
