What is PadSplit’s policy on violence inside of the home?

At PadSplit, we prioritize the well being of our Members and Hosts. We take any incidents of violence or threats seriously.

PadSplit will utilize the following procedure in cases where violence is reported in a home:

• PadSplit will triage the immediate report by reminding Members of the following:
  • To immediately call the police if they feel that they or someone else is in danger
  • Of their ability to file a TPO (Temporary Protective Order) with the county
  • Of their ability to transfer to another PadSplit home 
• PadSplit will alert the Host of the reported incident. The Host may then contact PadSplit if they wish to do any of the following:
  • Recommend Termination of the Membership of any Member at the property
  • Offer impacted Members financial concessions or a free transfer to another one of their PadSplit properties
• In addition, PadSplit will:
  • Terminate the Membership of any named Member in a valid TPO (paperwork must be provided to PadSplit by Member it is issued to)
  • Determine if any further action will be taken on our part after an internal review

If a Membership is terminated due to our violence policy, the Member will be unable to return to PadSplit.

A Member’s Ability to Transfer: 

The peace of mind and security of our Members is important. We understand that after a safety incident, you may not feel comfortable remaining in your current home. That's why we offer all Members the flexibility to transfer to a new home within our extensive network, with your first move at no cost. Our goal is to support you in finding a living space where you can feel secure, relaxed, and able to focus on your personal goals. We're here to help you transition smoothly and regain your sense of comfort in your living environment.

Please click here for more information on transferring homes.