Esusu FAQ

How does Esusu provide rental assistance?

PadSplit now offers active members financial assistance through Esusu’s Rent Relief program. This is a 0% interest loan. Please note: If you are facing financial hardship, we encourage you to apply as soon as possible. Esusu's approval process can take up to 35 days and your loan application will be rejected if your PadSplit Membership has already been terminated for collections. Click here to apply (use Referral Code PS21 when applying).

Will you report my membership payments to the Credit Bureaus?

We currently report on time payments to Equifax and TransUnion via a third-party service provider, Esusu Financial.

Why do you report membership payments to the Credit Bureaus?

PadSplit reports Membership payments to help our Members build their credit histories and improve their credit scores. Through our Esusu partnership, over 2,700 Members have established a credit score for the very first time. 95% of PadSplit Members have seen an improvement in their credit. The average score increase of those Members was 40 points.

How will my membership payments appear on my credit report?

PadSplit will appear as the reporting data furnisher on your Equifax credit report. Esusu Financial will appear as the reporting data furnisher on your TransUnion credit report.

How long will it take for my membership payments to appear on my credit report?

Esusu reports payments to the bureaus on a monthly basis, and the bureaus factor that data into credit scores after completing their own quality control reviews. It typically takes between 2 to 8 weeks before a member’s reported payments will appear on their credit report.

How much will my credit score change due to membership reporting?

It is impossible to promise or predict a certain score increase because every person has a unique credit risk profile, and multiple factors impact a person’s score. That said, below are some generalizations to keep in mind:

• People who verify 2 years of payment history and who already have established credit could potentially see an increase of 25-50 points if their payment history does not contain any late payments.
• People who do not have a credit score at all could potentially jump up to the mid-600s by adding 2 years of payments to their credit file.

What do I do if I no longer want my membership dues reported?

Email customer support at support@padsplit.com with your first name and last name.

What do I do if I wish to dispute the accuracy of my payment data reported to the Credit Bureaus?

If you wish to dispute the accuracy of the data submitted to the bureaus, please email Esusu Financial directly and they will work with us to investigate further. Esusu’s email address is support@esusu.org.