Member Score

All PadSplit Members have a score that reflects their impact on our shared living spaces. This score, based on feedback from Hosts and PadMates, plays a key role in shaping your PadSplit journey. Let's explore how it works and what it means for you.

How We Calculate Your Score

All new Members start with the highest possible score*. Your score may change over time based on the feedback you receive. Here's how it works:

• We consider one rating from each PadMate to ensure a balanced perspective
• Host ratings play a significant role in your overall score
• Consistent positive feedback helps maintain a high score

Who Can See Your Score?

Your score and feedback are visible only to you and your Host, ensuring your privacy within the PadSplit community.

Understanding and Improving Your Score

While some ratings may be anonymous, all ratings will give you valuable insights into your strengths and areas for growth. 

To improve your score:

• Take feedback to heart and use it as an opportunity to grow
• Pay attention to specific comments from PadMates and Hosts
• Consistently practice good housemate habits

The Importance of Maintaining a Good Score

While we always aim to support our Members, it's important to understand how your score can affect your PadSplit experience.

A high score opens up more opportunities within PadSplit:

• It increases the likelihood of continued occupancy renewal with your current Host
• It improves your chances of approval for future bookings or transfers

A low score may impact your current and future housing options:

• Your Host might choose not to renew your occupancy. In this case, you'd need to move out within the specified time period.
• Future Hosts may be less likely to approve your booking or transfer requests
• A very low score (1, or 2 for more than 4 consecutive weeks) will lead to a review of your Membership:
  • If your Membership is terminated, you would need to move out of your current PadSplit and you will be unable to use PadSplit services in the future

Ratings are designed to capture Member sentiment and not to punish for specific accusations. Member sentiment is inherently subjective which is why it is only used in aggregate. Membership terminations should only occur in extreme circumstances where the Member in question is clearly problematic within the household. 

Rating Your PadMates

Your voice matters! You can rate your PadMates through our bi-weekly survey, available during payment or on your "Rating" page. Click here for more information on rating your PadMates.

*Members that previously lost Keys under PadSplit’s 3 Keys Policy will start off with lower Member Scores to reflect these infractions.